If different people or different departments of your organisation work in regsol.be, you can organise your organisation's account in groups. Users assigned to the same group can see each other's files and thus follow up on them.  

If you wish to set up such a structure, you will need an account administrator (at least 1) and appoint one group administrator for each group. The person (i.e. the e-mail address) who creates the account in regsol.be also becomes the account administrator by default. (stond oorspronkelijk wat verder in de FAQ)

More specifically, you can create the following levels:

  • One account administrator (or several)
  • One group administrator (or several)
  • Users
     

To have several people from your organisation work in the same account, proceed as follows: 

First add the persons to your account

  • Go to the "users" tab and add the details of the person to be added.  
     

Appoint the account administrator(s)

The person (i.e. the e-mail address) who creates the account in regsol.be also becomes the account administrator by default.
Only an account administrator can add or remove another account administrator.

To add or remove an account administrator:

  • Go to "User management".
  • On the right you will see an "Account administrator" box. You can add an account administrator in this box. 
  • If you press the button, all the added users in your account will appear in your account. An account administrator can be chosen there.   
  • You can remove an account administrator in the same box by clicking the trash icon. 


Add a group (or multiple groups) to your account

  • Click the "Groups" tab. 
  • Enter the required data.  
  • The "actions" button allows you to "edit" the existing group, add users to the group and assign different rights. 

Important: only an account administrator can create new groups.


Add the user to a group

Once a user is added as a user in your account, he can also be assigned to a group.
A user can be part of different groups.

Important: only an account administrator can add new users by creating and then adding them to the group, but the group administrator can add existing users to his group. 

  • Go to the "Groups" tab, choose "Actions" and add a user created in your account. 
  • You can also remove a user from the group in the same box by clicking the trash icon.


Determine which rights the group is entitled to
Click the "Groups" button and choose the "Actions" button.
In the column of your group under "rights" you can change the following rights:

  • Button 1: preparing a debt claim or filing a debt claim
  • Button 2: filing a new insolvency procedure (a declaration of bankruptcy or a petition for judicial reorganisation proceedings)
  • Button 3: here the account administrator also indicates whether it is a normal user (red) or a group admin (green)